TfL just told Uber it wasn’t a fit and proper company to provide cabs in London. Here’s why that’s a good thing

A tale of two cabbies: Uber and a black cab. Image: Getty.

I’ve never been an enthusiast for the ride-sharing-company/disruptive tech giant/let’s-be-honest-it’s-just-a-minicab-firm-with-an-app Uber.  I’d love to pretend there was a highly principled reason for this: that it treats its drivers appallingly, that it won’t take responsibility for those drivers’ actions, even that it’s making life intolerably hard for London’s army of hard-working black cabbies, who always know the way, are always ready with a cheeky smile, and are never sexist or racist or over-priced or nothing.

But the truth is, I’ve just had rotten luck getting cabs out of Uber when I needed them. The entire selling point of Uber was that it was cheap and convenient. When you’ve not found it to be either, particularly, it’s difficult to have any goodwill towards a company which is, let’s be honest about this, completely bloody appalling in every other sense.

At any rate, it’s difficult to for me to work up any rage in response to Transport for London’s announcement that it has ruled that Uber London Ltd is “not fit a proper to hold a private hire operator licence”, effectively banning it from the streets of the capital. Meh. Good, probably.

The ban won’t happen immediately: the licence runs out on 30 September, and anyway the company has 21 days from now to appeal, during which time it can keep running cabs. But after Friday 13 October, should the appeal fail – and should Uber do nothing to change TfL’s mind on this – it’s game over.

Where did Uber go wrong? The TfL statement points to four factors:

  • Its approach to reporting serious criminal offences.

In other words, when Uber drivers did terrible things – and let’s be honest, we’ve all heard the stories – Uber had a tendency to shrug and say, “Nothing to do with me, guv.”

  • Its approach to how medical certificates are obtained.
  • Its approach to how Enhanced Disclosure and Barring Service (DBS) checks are obtained.

Translation: Uber was not doing enough to show it was doing thorough background checks on its drivers.

  • Its approach to explaining the use of Greyball in London – software that could be used to block regulatory bodies from gaining full access to the app and prevent officials from undertaking regulatory or law enforcement duties.

This reads a lot like Uber was not only being unhelpful to the authorities, but was actively obstructing them. The impression you get is that the firm saw its relationship with TfL as entirely one-way: we deliver cabs, you say thank you. That’s all very well for 4,000 word manifestos posted on Medium by the sort of tech bro who read Ayn Rand at too formative an age, it isn’t actually a workable transport policy for the real world.


There’s a common subtext to all four of these things: Uber was not taking TfL seriously as a regulator. When asked to improve, it fobbed TfL off, on the assumption that TfL would blink first. This assumption has just turned out to be catastrophically, hilariously wrong.

There will be many people will be angered by today’s decision. Some – including many on the left, who’d normally show more concern about zero hours contracts and poor workers rights – complaining that TfL has just made travel more expensive for Londoners. Tory MP Tom Tugendhat has even compared the decision to an attempt by Sadiq Khan to “switch off the internet”, as fine as example of Cleverly’s Law as you’re likely to spot in the wild today.

Such arguments are, of course, nonsense, for two reasons. One is, basically, regulators gonna regulate. TfL is supposed to ensure the safety of taxi passengers: Uber wasn’t cooperating, so no more Uber. TfL is quite literally doing its job.

The other reason this decision is a good thing is that it looks suspiciously like a negotiating tactic. Today’s decision won’t immediately change anything for the average Uber-user. The firm has a chance to appeal – and that appeal is vastly more likely to be successful if the firm actually addresses some of the reasons why it lost its licence.

My suspicion is this was decision was never intended to actually ban Uber from the streets of London. Rather, it’s an attempt to show the company that TfL can and will regulate it out of existence, if it doesn’t start doing better. Using its regulatory muscle to improve standards is exactly how a public authority should treat misbehaving private companies.

So: Uber likely can keep operating in London, well beyond mid-October. All it needs to do is improve its system of background checks, and start taking passenger safety seriously. Easy. Your move, lads.

You can hear me discuss this story with Stephen Bush on our latest podcast.

Jonn Elledge is the editor of CityMetric. He is on Twitter as @jonnelledge and also has a Facebook page now for some reason. 

Want more of this stuff? Follow CityMetric on Twitter or Facebook.   

 
 
 
 

Marseille and Paris are crawling with rats. But it’s your problem too

A Parisian rat. Image: Getty.

You can very easily have a fine time in Marseille, but it is likely to be interrupted by rats.

The bloated and brazen beasts are so utterly convinced they own the place that they barely register any human presence to distract from their hedonistic excesses – throwing wild street parties, burrowing holes in overflowing bins, and darting in and out of exclusive harbourfront restaurants. We only really intrude when the occasional, blissfully oblivious rat is splattered across the cobblestones by a scooter.

For many residents, the whiskery foes have gone some way beyond a nuisance to represent a genuine menace. Rats have infested schools and taken over canteens. Pest control services claim they have broken into cars and gnawed through cables, which may have contributed to accidents. It is also alleged that they have caused Internet outages by attacking fibre-optic cables – continuing the venerable horror movie tradition of cutting the power seen in Aliens and Jurassic Park. Rats are also infamous and prolific traffickers of disease and have raised the threat of Leptospirosis.

Rat populations are fiendishly difficult to quantify, given their nocturnal lifestyle and that many live off-grid in the sewers; but by some estimates they now outnumber Marseille’s human inhabitants. Distress calls from the public to the city’s sanitation department and pest control services have increased, and the unofficial fifth emergency service has expanded its operations in response, laying poison traps and sweeping the gutters.

Several factors have contributed to the rat supremacy. Marseille’s Mediterranean climate has always been hospitable to rats, and a series of unusually warm summers – often passing 30°C – have made it more so. (Rats tend to stop breeding when it’s cold.)

City officials also bemoan the wanton waste disposal habits of their citizens, which have allowed large and easily accessible piles of appetising trash to accumulate. Marseille’s councillor for hygiene Monique Daubet recently complained the city has become a “five-star restaurant for rats”.

Others have suggested a series of strikes by garbage collectors gave the rat population a turbo charge it barely needed. A single pair of brown rats can spawn more than a thousand descendants within a year.

That formidable birth rate is one indicator of what the city is up against: the urban rat is almost a perfect predator. Millennia of human ingenuity has failed to remove them from our midst or negate the threats they pose. Rats are supreme survivors – scientists marvel at their survival on nuclear test sites – and they thrive in the most inhospitable environments. They can eat practically anything, but are neophobic, meaning they shy away from all but the most devious poison traps. The rodents are intelligent, resilient, and their ability to colonise new habitats rivals our own.

Faced with this adversary, the local authority has assigned more resources to the fight, through both the city’s sanitation department and the private extermination service A3DS. Both are reluctant to discuss their tactics and whether they are having an impact. But officials are also taking a tough line on public responsibility, insisting that residents dispose of trash after 7pm in sealed bags or face fines. The city has also proposed measures such as mobile dumps and new model bins that rats should find harder to access.

The Marseillais are also keeping a close eye on events in the capital: Paris’ rat problem may be even more severe, driven by flooding from the River Seine that has forced the rodents to seek higher ground. In recent years, rats have overrun the Louvre and forced the closure of public parks, as well as starring in viral video nasties that do little for the city’s image as the capital of romance.


Paris mayor Anne Hidalgo has sounded the alarm and invested millions of euros in a campaign against rats, which has seen thousands of raids in hundreds of parks and buildings, as well as the introduction of more secure bins, and fines levied against people accused of feeding the enemy. Her administration has also despatched an envoy to New York to study the city’s approach to its own notorious rodent community.

An international approach makes sense given that rats are on the march all around the world. Reported sightings have shot up in New York, Chicago, Boston, San Francisco, and Washington. One study estimated that rats inflict $19 billion of economic damage each year in the US alone. London has also seen an increase in reported sightings. Leading rodentologist Bobby Corrigan says the same patterns are playing out in the major cities of the Americas, Europe, Asia, and Australia.

And for much the same reasons. Contributing factors include “too few resources allocated an organised program for rat control,” says Corrigan. “Also, more people in our cities means more refuse, more overloading of the city’s sanitation budgets, less thorough removal of the kind of food shrapnel that escapes typical garbage collection. Each rat only needs about 30 grams of food per 24 hours to thrive and reproduce.” A warming climate also plays a part.

Poison traps and culls can only go so far, says the rodentologist, arguing that a holistic approach is required to head off the growing threat. “The best measure is a city organised in addressing the rats across all agencies,” says Corrigan. That means mobilising departments of sanitation, parks, housing, health, and sewers, as well as mayoral administrations themselves.

Society-wide civic participation is also essential. “Controlling rats takes everyone: every homeowner, shop owner, restaurant, grocery store, airport, and so on. Not to do so invites the risk of a “new and/or highly virulent virus” developing among our old enemies, he adds.

Research into sterilisation programmes offers some hope of a new weapon to repel and reduce the rodent hordes. But not enough for us to evade responsibility while rat populations grow and the threat increases. “If we don’t work together as the wise species we claim to be and present a scientific, multi-faceted organised effort against this very smart and organised smaller mammal, we can have no hope of defeating it,” says Corrigan. Time to man the barricades.