The Los Angeles metro is great – so why aren’t people using it?

Just another day on the subway. Image: Getty.

LA Metro, the Los Angeles rail and bus transit system, is the third most comprehensive system in the entire USA, according to a study by the University of Minnesota.  Local online magazine LAist describes it as technically the “best accessible” transit system in the country, while the city's integrated bus system is “robust” and “incredibly extensive”.

Yet, in a metropolitan area of 13m people, only about 360,000 people use rail on an average weekday, and just 855,000 ride the bus. To put this into context, in New York, with a population of 20m, approximately 5m ride the subway on an average weekday.

What’s more, overall LA Metro ridership figures have been waning steadily. Bus ridership has declined – with 2m fewer bus boardings taking place in November 2016 than in the same month the previous year.

And although 700,000 more rail boardings took place in November 2016 compared to November 2015, LA Metro's total ridership fell by about 1.3m boardings.

So why is ridership down?

Thomas Rubin is a consultant with over four decades of experience in transport finance and government, who has written a report on the declining ridership. He argues that “the LA County Metropolitan Transportation Authority (MTA) is overfocused on building way too much passenger rail, way too quickly.” 

Los Angeles rail network is certainly on an expansion spree. Last year saw the Expo Line extended, connecting downtown LA to the Pacific Ocean; the Gold Line was also extended eastwards towards Azusa. And in early January, officials announced that the federal government would be giving Metro $1.6bn to accelerate construction of the Purple Line extension.

In November, what’s more, a large majority of Angelenos voted for Measure M, a countywide half-cent increase to the sales tax, which will be used to fund an ambitious $120bn plan to expand mass transit in the area.  

But rail expansion could affect bus services. Rubin argues that the MTA needs more money to finish the current rail projects – money it can “only raise by reducing bus service and increasing bus fares,” a move which would eventually drive away riders. “Bus service has simply never been a priority at MTA,” he said.

This may be a mistake, because the layout of the city limits rail ridership. “There are a little over 100 rail stations in Los Angeles County, but there are over 20,000 bus stops,” explains Rubin. As a result, there are very few areas in LA where you can access rail stations without motorised transportation of some kind.

When bus service is eliminated, or made less frequent, it makes it harder and more expensive for people to get to a rail station – so, rail ridership is also hurt,” Rubin adds. “What MTA has not done is expand ridership and keep fares low.”

The LA Metro rail map. 

Matthew Tinoco, a journalist with LAist who has commented extensively on urban planning and transport issues, agrees that inconvenience plays a role. “Why wait 30 minutes for a 20-minute bus ride when you could drive the distance in ten?

“If bus service was more consistent, or rail service more ubiquitous, I think Angelenos would flock to transit.”

The new Expo Line extension to Santa Monica is a case in point. “Very quickly the trains became overcrowded, as more people packed aboard the trains” than they had capacity to carry, Tinoco adds.

Economics and perceptions

The fact that the price of motor fuel has been relatively low in recent years has also contributed to Angelenos opting for their cars instead, believes Steve Boland, an associate with transportation planning consultancy Nelson/Nygaard and an expert in fixed-route transit service and multimodal access.

“The ridership number tends to decrease when the economy is up, as more people can afford cars,” he says. “California recently legalised driver’s licenses for undocumented immigrants and we’ve seen a spike in both numbers of license-holders and registered vehicles.”

Moreover, LA Metro is fighting against an image problem. Unreliability is partially responsible: Metro Buses are having a hard time staying on time, with 21.4 percent showing up late in 2015 and 22.7 percent in the early months of 2016.

Safety concerns is another reason. According to a recent Metro survey, almost 30 per cent of past riders left the system because they did not feel safe. The Blue Line has a  particularly bad reputation with regards to safety.

Some of these concerns are not well-founded. The number of serious crimes within the transit system is low and often much lower than in the surrounding community

In addition, it seems that Angelenos have limited knowledge with regards to Metro's reach, usability and offered services. As Matthew Tinoco says: “It turns out there's a gap between what some Angelenos think LA's transit system does, and what it actually does.”

“Metro has had a PR problem, but that's changing as people realise nothing can be done to make traffic better except build alternative transportation options,” he adds.

One last factor may be the popularity of Uber and Lyft. “Such services are huge here,” says Boland. “This is also a factor in recent ridership decline.”


Changing trains

It's hard to say what the future holds. LA Metro is still in the very early stages of building the sort of rapid transit network typical for a city of this size.

In 2015, LA City Council approved Mobility Plan 2035, an ambitious blueprint for its transportation future, that wants to shed LA’s “traditional automobile-centric approach and evolve into a modern, multimodal city”.

Steve Boland describes it as a “visionary” document. However, he stresses that the devil will be in the follow-through. “It calls for compromises in the allocation of space in the public right-of-way, and that’s something drivers and leaders in this region haven’t really been asked to do yet,” he said.

Measure M was a major landmark. It will fund over two dozen mass transit lines, rail extensions and 14 highway projects, as well as cycling infrastructure, bike share expansion, and a network of greenways.

“At some point we’re going to need a whole lot more bus lanes,” says Boland. “Even at Measure M build-out, trains won’t be doing most of the work.”

Ridership numbers will depend largely on the success of these measures - but LA Metro is often challenged by political roadblocks For example, building infrastructure in California is an immensely complicated and often litigious environment.

Homeowners often “litigate against projects they don't like,” explains Matthew Tinoco. “The city of Beverly Hills, an incorporated city within the county of Los Angeles, distinct from it and also a city incorporated in L.A County, spent the greater part of the past two decades suing LA Metro for their plans to build a subway beneath the city.”

“Right now, what Metro really needs is policy leadership, on street design, but also transit-supportive land use,” adds Boland. “It needs time to build that rapid transit network.

For his part, Tinoco thinks LA Metro is on the right track – though it should focus directly on greatly improving bus service. “If the service is good,” he concludes, “people will use it.”

Want more of this stuff? Follow CityMetric on Twitter or Facebook.

 
 
 
 

The future is here: Register now for Barcelona’s New Economy Week

Barcelona New Economy Week (BNEW) starts this Tuesday with the goal of turning the Catalan city into the "global capital of the new economy".

BNEW runs from 6 to 9 October, with registration remaining open throughout the event, offering insight from 350 speakers on how businesses can bounce back from the impact of the coronavirus pandemic. It will feature top speakers from the business sectors of real estate, logistics, digital industry, e-commerce and economic zones.

The hybrid, business-to-business event – which is taking place in physical and virtual forms – is organised by Consorci de la Zona Franca (CZFB) and will showcase the way in which Barcelona is preparing for the post-Covid world and the "new economy". It is the city’s first big business event of the year and aims to help revitalise and restart the local economy.

“BNEW will be the first great event for the economy’s global recovery that will allow the redesigning of the productive fabric,” says Pere Navarro, state special delegate at CZFB. “It is an honour to have the participation of renowned professionals and attendees from all around the world.

“As we are not in a position to do a proper ‘in person’ fair, we decided to adapt by creating a disruptive and useful event in this way to relaunch the economy.”

The conference will encompass five interconnected events incorporating real estate, logistics, digital industry, e-commerce and economic zones. More than 8,000 professionals from 91 countries from all over the globe will take part virtually. A further 1,000 delegates are expected to attend the five events in person. Over 200 speakers will take part physically, while the rest will give their talks via a digital platform especially created for the unique event. An advanced digital networking platform – using artificial intelligence – will cross-reference the data of all those registered to offer a large number of contacts and directly connect supply with demand.

The conference will also be simultaneously broadcast in high-quality streaming on six channels, one for each of the five interconnected events and an additional stream showcasing Barcelona’s culture and gastronomy.

BNEW will take place in three venues in the city: Estació de França, Casa Seat and Movistar Centre. All are open, digital spaces committed to the United Nations’ 2030 Agenda. Estació de França will host the BNEW Logistics, BNEW E-commerce and BNEW Real Estate events, while Casa Seat will be home to the BNEW Economic Zones event, and the Movistar Centre will host the BNEW Digital Industry.


Some 36 companies are sponsoring BNEW, and 52 start-up companies will take part and present their highly innovative products and services. A further 128 firms will participate in BVillage, a kind of virtual stand where they can show their products and schedule meetings with potential clients.

Highlight sessions will include: "the era of humankind toward the fifth industrial revolution," by Marc Vidal, a digital transformation expert; "rational optimism," by Luca Lazzarini, a commercial communications specialist; and "future smart cities’ challenges and opportunities," by Alicia Asín, a leading voice on artificial intelligence. Sandra Pina will also talk about how sustainability is transforming us, Jorge Alonso on the humane future of cities and Pilar Jericó on how to face changes in the post-Covid era.

BNEW is described as a new way of developing your know-how, expanding your networks and promoting innovation and talent.

“Networking is always one of the main attractions of the events, so to carry it out in this innovative way at BNEW – with the high international profile it boasts – is a great opportunity for companies,” says Blanca Sorigué, managing director of CZFB.

Readers can register for BNEW for free via this link using the discount code BNEWFREE.