How can we build ‘age-friendly’ cities?

An elderly man in South Shields, 2012. Image: Getty.

The impact of population ageing on the economy and health care is much discussed, but where older people live is also important. Mostly, this will be in cities, with 25 per cent of their populations likely to be over 60 by 2030. This raises urgent questions about how cities adapt to ageing populations, and how the resources of cities be harnessed to improve the lives of older people.

One response has been the move – led by the World Health Organization – to create ‘age-friendly’ cities, with the development of the Global Network of Age-Friendly Cities and Communities. Launched in 2010, the Network has grown from a handful of members to one covering over 500 cities and communities across the world. Some of the key actions arising from this have included challenging stereotypes of older people; re-designing and improving access to outdoor spaces; strengthening support networks within neighbourhoods; and campaigns tackling social isolation and loneliness.

But the barriers to age-friendly work are increasingly apparent. Age-friendly initiatives have run parallel with the impact of economic austerity. Many cities in the network have faced reductions in services supporting older people, including the closure of senior centres and libraries and the rationing of home-based care. This has been highly detrimental to older people, who spend around 80 per cent of their time at home or in their immediate neighbourhood.

The debate around age-friendly cities has created an important agenda for re-thinking the way in which we manage our urban environments. Do older people have a ‘right’ to a share of urban space? Is the idea of ‘age-friendly’ caring communities compatible with modern urbanisation?

Such questions suggest major issues for the age-friendly movement, in particular whether the idea of ‘age-friendliness’ will progress mainly as a form of ‘branding’ for cities concerned with improving their status.
Alternatively, will the movement begin to engage with the serious problems facing cities – notably widening inequality, the impact of climate change, problems of homelessness, and the lack of affordable housing? These have the potential to undermine interventions aimed at improving the lives of older people. They will need a stronger response than presently exists from those involved in age-friendly work.

Our book Age-Friendly Cities and Communities: A Global Perspective offers a ‘Manifesto for Change’ for the age-friendly movement, built around four key themes: challenging social inequality, building new urban partnerships, developing neighbourhood support and co-researching age-friendly communities.

The first area for development concerns grounding age-friendly work in policies which challenge social inequality.  A key task must be addressing gender, social class, ethnic and other inequalities affecting the older population.


In the Global North, the age-friendly brand has been adopted in various guises in many (mainly) white communities, but is much less evident amongst black and minority ethnic groups. However, it is precisely the latter that experience the most disadvantaged and least age-friendly communities. It will be difficult to take age-friendly policies seriously unless there is closer engagement with those neighbourhoods and groups of older people abandoned in the face of urban change.

Acknowledging social and ethnic diversity is thus an important issue for the age-friendly movement to address. The implications are wide-ranging, including responding to different cultural interpretations of what ‘age-friendliness’ might mean; shaping policies around the needs of particular groups with contrasting migration histories and life course experiences; recognising distinctive forms of inequality experienced by particular ethnic groups (notably in areas such as health, income, and housing); and understanding the impact of racism on communities and the challenge this presents.

The second issue concerns building collaborations with the range of movements campaigning to improve urban environments. The growth of age-friendly work has been led (e.g. in the UK) mainly by departments within local government. In other countries (e.g. the USA), non-governmental organisations have been more influential.

Although these different approaches have contributed to a significant expansion in projects, the range of partnerships with non-age-related organisations has been limited, especially those, for example, leading urban regeneration schemes, developers, and the business sector more generally.
Encouraging links between different urban programmes and partners could help to expand the range and quality of age-friendly interventions. For example, ideas from the ‘smart’ and ‘sustainable’ cities movement around developing alternatives to cars in cities, increasing energy efficiency, and reducing pollution, should also be viewed as central to making cities more ‘age-friendly’. Engagement with this type of work has the potential to produce both further resources for the movement as well as adding to the sustainability of existing projects.

Third, attention must be given to devising interventions at a neighbourhood level, given the policy emphasis on community-based care. Some organisational developments which have emerged outside the age-friendly movement merit attention – notably, the Village model and Naturally-Occurring Retirement Communities (NORCS) in the USA.

Villages are membership-based associations, created and managed by older people, which provide supportive services and social activities. NORCS represent partnerships between statutory and voluntary bodies to enhance services for older people living in geographically defined areas with relatively high densities of older adults. Both approaches stress the advantages of older people working together to solve many of the issues they face individually – whether accessing reliable home repair services, organising food co-operatives, helping with technology or getting financial advice.

Fourth, promoting the participation of older people has been a key theme in the development of the age-friendly movement. Various approaches have been adopted to assess the ‘age-friendliness’ of communities, ranging from consulting older residents (distributing surveys, conducting focus groups) to involving them in photo-voice activities, working groups or steering committees.

Whilst such approaches encourage older people’s input, they have been less successful in making older people central to the development of age-friendly activity. ‘Co-research’ has been presented as a way forward in this regard – that is, research conducted ‘with’ or ‘by’ older adults rather than ‘to’, ‘about’ or ‘for’ them as research subjects.

This approach provides an opportunity for older people to take a leading role in research, and contribute to the process of social change in various ways. Co-research could become an important tool for involving older people directly in the process of urban development, as well as in developing new approaches to supporting people within the community.

Finally, to what extent can the challenge of population ageing and urbanisation be used to resolve some of the major issues facing society? Age-friendly initiatives could drive forward new ideas relating to improving urban environments (e.g. highlighting the impact of pollution); developing new forms of community organisation and solidarity (e.g. food and energy co-operatives); supporting inter-generational cohesion (e.g. older people working with younger people in schools and other organisations).

The argument of is that doing ‘age-friendly’ work also means recognising and challenging the wider inequalities and injustices which affect city life. Standing apart from these will inevitably weaken both the age-friendly movement and many other campaigns for improving the lives of all of those living in cities.

Christopher Phillipson is a professor of sociology & social gerontology at the University of Manchester.

Age-Friendly Cities and Communities: A Global Perspective is edited by Tine BuffelSophie Handler and Chris Phillipson and published by Bristol: Policy Press

 
 
 
 

High streets and shopping malls face a ‘domino effect’ from major store closures

Another one bites the dust: House of Fraser plans to close the majority of its stores. Image: Getty.

Traditional retail is in the centre of a storm – and British department store chain House of Fraser is the latest to succumb to the tempest. The company plans to close 31 of its 59 shops – including its flagship store in Oxford Street, London – by the beginning of 2019. The closures come as part of a company voluntary arrangement, which is an insolvency deal designed to keep the chain running while it renegotiates terms with landlords. The deal will be voted on by creditors within the month.

Meanwhile in the US, the world’s largest retail market, Sears has just announced that it will be closing more than 70 of its stores in the near future.

This trend of major retailers closing multiple outlets exists in several Western countries – and its magnitude seems to be unrelated to the fundamentals of the economy. The US, for example, has recently experienced a clear decoupling of store closures from overall economic growth. While the US economy grew a healthy 2.3 per cent in 2017, the year ended with a record number of store closings, nearly 9,000 while 50 major chains filed for bankruptcy.

Most analysts and industry experts agree that this is largely due to the growth of e-commerce – and this is not expected to diminish anytime soon. A further 12,000 stores are expected to close in the US before the end of 2018. Similar trends are being seen in markets such as the UK and Canada.

Pushing down profits

Perhaps the most obvious impact of store closures is on the revenues and profitability of established brick-and-mortar retailers, with bankruptcies in the US up by nearly a third in 2017. The cost to investors in the retail sector has been severe – stocks of firms such as Sears have lost upwards of 90 per cent of their market value in the last ten years. By contrast, Amazon’s stock price is up over 2,000 per cent in the same period – more than 49,000 per cent when considering the last 20 years. This is a trend that the market does not expect to change, as the ratio of price to earnings for Amazon stands at ten times that of the best brick-and-mortar retailers.

Although unemployment levels reached a 17-year low in 2017, the retail sector in the US shed a net 66,500 jobs. Landlords are losing longstanding tenants. The expectation is that roughly 25 per cent of shopping malls in the US are at high risk of closing one of their anchor tenants such as a Macy’s, which could set off a series of store closures and challenge the very viability of the mall. One out of every five malls is expected to close by 2022 – a prospect which has put downward pressure on retail real estate prices and on the finances of the firms that own and manage these venues.

In the UK, high streets are struggling through similar issues. And given that high streets have historically been the heart of any UK town or city, there appears to be a fundamental need for businesses and local councils to adapt to the radical changes affecting the retail sector to preserve their high streets’ vitality and financial viability.


The costs to society

While attention is focused on the direct impacts on company finances, employment and landlord rents, store closures can set off a “domino effect” on local governments and businesses, which come at a significant cost to society. For instance, closures can have a knock-on effect for nearby businesses – when large stores close, the foot traffic to neighbouring establishments is also reduced, which endangers the viability of other local businesses. For instance, Starbucks has recently announced plans to close all its 379 Teavana stores. Primarily located inside shopping malls, they have harshly suffered from declining mall traffic in recent years.

Store closures can also spell trouble for local authorities. When retailers and neighbouring businesses close, they reduce the taxable revenue base that many municipalities depend on in order to fund local services. Add to this the reduction in property taxes stemming from bankrupt landlords and the effect on municipal funding can be substantial. Unfortunately, until e-commerce tax laws are adapted, municipalities will continue to face financial challenges as more and more stores close.

It’s not just local councils, but local development which suffers when stores close. For decades, many cities in the US and the UK, for exmaple Detroit and Liverpool, have heavily invested in efforts to rejuvenate their urban cores after years of decay in the 1970s and 1980s. Bringing shops, bars and other businesses back to once derelict areas has been key to this redevelopment. But today, with businesses closing, cities could once again face the prospect of seeing their efforts unravel as their key urban areas become less attractive and populations move elsewhere.

Commercial ecosystems featuring everything from large chain stores to small independent businesses are fragile and sensitive to change. When a store closes it doesn’t just affect employees or shareholders – it can have widespread and lasting impacts on the local community, and beyond. Controlling this “domino effect” is going to be a major challenge for local governments and businesses for years to come.

Omar Toulan, Professor in Strategy and International Management, IMD Business School and Niccolò Pisani, Assistant Professor of International Management, University of Amsterdam.

This article was originally published on The Conversation. Read the original article.