How can we build ‘age-friendly’ cities?

An elderly man in South Shields, 2012. Image: Getty.

The impact of population ageing on the economy and health care is much discussed, but where older people live is also important. Mostly, this will be in cities, with 25 per cent of their populations likely to be over 60 by 2030. This raises urgent questions about how cities adapt to ageing populations, and how the resources of cities be harnessed to improve the lives of older people.

One response has been the move – led by the World Health Organization – to create ‘age-friendly’ cities, with the development of the Global Network of Age-Friendly Cities and Communities. Launched in 2010, the Network has grown from a handful of members to one covering over 500 cities and communities across the world. Some of the key actions arising from this have included challenging stereotypes of older people; re-designing and improving access to outdoor spaces; strengthening support networks within neighbourhoods; and campaigns tackling social isolation and loneliness.

But the barriers to age-friendly work are increasingly apparent. Age-friendly initiatives have run parallel with the impact of economic austerity. Many cities in the network have faced reductions in services supporting older people, including the closure of senior centres and libraries and the rationing of home-based care. This has been highly detrimental to older people, who spend around 80 per cent of their time at home or in their immediate neighbourhood.

The debate around age-friendly cities has created an important agenda for re-thinking the way in which we manage our urban environments. Do older people have a ‘right’ to a share of urban space? Is the idea of ‘age-friendly’ caring communities compatible with modern urbanisation?

Such questions suggest major issues for the age-friendly movement, in particular whether the idea of ‘age-friendliness’ will progress mainly as a form of ‘branding’ for cities concerned with improving their status.
Alternatively, will the movement begin to engage with the serious problems facing cities – notably widening inequality, the impact of climate change, problems of homelessness, and the lack of affordable housing? These have the potential to undermine interventions aimed at improving the lives of older people. They will need a stronger response than presently exists from those involved in age-friendly work.

Our book Age-Friendly Cities and Communities: A Global Perspective offers a ‘Manifesto for Change’ for the age-friendly movement, built around four key themes: challenging social inequality, building new urban partnerships, developing neighbourhood support and co-researching age-friendly communities.

The first area for development concerns grounding age-friendly work in policies which challenge social inequality.  A key task must be addressing gender, social class, ethnic and other inequalities affecting the older population.


In the Global North, the age-friendly brand has been adopted in various guises in many (mainly) white communities, but is much less evident amongst black and minority ethnic groups. However, it is precisely the latter that experience the most disadvantaged and least age-friendly communities. It will be difficult to take age-friendly policies seriously unless there is closer engagement with those neighbourhoods and groups of older people abandoned in the face of urban change.

Acknowledging social and ethnic diversity is thus an important issue for the age-friendly movement to address. The implications are wide-ranging, including responding to different cultural interpretations of what ‘age-friendliness’ might mean; shaping policies around the needs of particular groups with contrasting migration histories and life course experiences; recognising distinctive forms of inequality experienced by particular ethnic groups (notably in areas such as health, income, and housing); and understanding the impact of racism on communities and the challenge this presents.

The second issue concerns building collaborations with the range of movements campaigning to improve urban environments. The growth of age-friendly work has been led (e.g. in the UK) mainly by departments within local government. In other countries (e.g. the USA), non-governmental organisations have been more influential.

Although these different approaches have contributed to a significant expansion in projects, the range of partnerships with non-age-related organisations has been limited, especially those, for example, leading urban regeneration schemes, developers, and the business sector more generally.
Encouraging links between different urban programmes and partners could help to expand the range and quality of age-friendly interventions. For example, ideas from the ‘smart’ and ‘sustainable’ cities movement around developing alternatives to cars in cities, increasing energy efficiency, and reducing pollution, should also be viewed as central to making cities more ‘age-friendly’. Engagement with this type of work has the potential to produce both further resources for the movement as well as adding to the sustainability of existing projects.

Third, attention must be given to devising interventions at a neighbourhood level, given the policy emphasis on community-based care. Some organisational developments which have emerged outside the age-friendly movement merit attention – notably, the Village model and Naturally-Occurring Retirement Communities (NORCS) in the USA.

Villages are membership-based associations, created and managed by older people, which provide supportive services and social activities. NORCS represent partnerships between statutory and voluntary bodies to enhance services for older people living in geographically defined areas with relatively high densities of older adults. Both approaches stress the advantages of older people working together to solve many of the issues they face individually – whether accessing reliable home repair services, organising food co-operatives, helping with technology or getting financial advice.

Fourth, promoting the participation of older people has been a key theme in the development of the age-friendly movement. Various approaches have been adopted to assess the ‘age-friendliness’ of communities, ranging from consulting older residents (distributing surveys, conducting focus groups) to involving them in photo-voice activities, working groups or steering committees.

Whilst such approaches encourage older people’s input, they have been less successful in making older people central to the development of age-friendly activity. ‘Co-research’ has been presented as a way forward in this regard – that is, research conducted ‘with’ or ‘by’ older adults rather than ‘to’, ‘about’ or ‘for’ them as research subjects.

This approach provides an opportunity for older people to take a leading role in research, and contribute to the process of social change in various ways. Co-research could become an important tool for involving older people directly in the process of urban development, as well as in developing new approaches to supporting people within the community.

Finally, to what extent can the challenge of population ageing and urbanisation be used to resolve some of the major issues facing society? Age-friendly initiatives could drive forward new ideas relating to improving urban environments (e.g. highlighting the impact of pollution); developing new forms of community organisation and solidarity (e.g. food and energy co-operatives); supporting inter-generational cohesion (e.g. older people working with younger people in schools and other organisations).

The argument of is that doing ‘age-friendly’ work also means recognising and challenging the wider inequalities and injustices which affect city life. Standing apart from these will inevitably weaken both the age-friendly movement and many other campaigns for improving the lives of all of those living in cities.

Christopher Phillipson is a professor of sociology & social gerontology at the University of Manchester.

Age-Friendly Cities and Communities: A Global Perspective is edited by Tine BuffelSophie Handler and Chris Phillipson and published by Bristol: Policy Press

 
 
 
 

London’s rail and tube map is out of control

Aaaaaargh. Image: Getty.

The geographical limits of London’s official rail maps have always been slightly arbitrary. Far-flung commuter towns like Amersham, Chesham and Epping are all on there, because they have tube stations. Meanwhile, places like Esher or Walton-on-Thames – much closer to the city proper, inside the M25, and a contiguous part of the built up area – aren’t, because they fall outside the Greater London and aren’t served by Transport for London (TfL) services. This is pretty aggravating, but we are where we are.

But then a few years ago, TfL decided to show more non-London services on its combined Tube & Rail Map. It started with a few stations slightly outside the city limits, but where you could you use your Oyster card. Then said card started being accepted at Gatwick Airport station – and so, since how to get to a major airport is a fairly useful piece of information to impart to passengers, TfL’s cartographers added that line too, even though it meant including stations bloody miles away.

And now the latest version seems to have cast all logic to the wind. Look at this:

Oh, no. Click to expand. Image: TfL.

The logic for including the line to Reading is that it’s now served by TfL Rail, a route which will be part of the Elizabeth Line/Crossrail, when they eventually, finally happen. But you can tell something’s gone wrong here from the fact that showing the route, to a town which is well known for being directly west of London, requires an awkward right-angle which makes it look like the line turns north, presumably because otherwise there’d be no way of showing it on the map.

What’s more, this means that a station 36 miles from central London gets to be on the map, while Esher – barely a third of that distance out – doesn’t. Nor does Windsor & Eton Central, because it’s served by a branchline from Slough rather than TfL Rail trains, even though as a fairly major tourist destination it’d probably be the sort of place that at least some users of this map might want to know how to get to.

There’s more. Luton Airport Parkway is now on the map, presumably on the basis that Gatwick is. But that station doesn’t accept Oyster cards yet, so you get this:

Gah. Click to expand. Image: TfL.

There’s a line, incidentally, between Watford Junction and St Albans Abbey, which is just down the road from St Albans City. Is that line shown on the map? No it is not.

Also not shown on the map: either Luton itself, just one stop up the line from Luton Airport Parkway, or Stansted Airport, even though it’s an airport and not much further out than places which are on the map. Somewhere that is, however, is Welwyn Garden City, which doesn’t accept Oyster, isn’t served by TfL trains and also – this feels important – isn’t an airport.

And meanwhile a large chunk of Surrey suburbia inside the M25 isn’t shown, even though it must have a greater claim to be a part of London’s rail network than bloody Reading.

The result of all these decisions is that the map covers an entirely baffling area whose shape makes no sense whatsoever. Here’s an extremely rough map:

Just, what? Image: Google Maps/CityMetric.

I mean that’s just ridiculous isn’t it.

While we’re at it: the latest version shows the piers from which you can get boats on the Thames. Except for when it doesn’t because they’re not near a station – for example, Greenland Pier, just across the Thames to the west of the Isle of Dogs, shown here with CityMetric’s usual artistic flair.

Spot the missing pier. You can’t, because it’s missing. Image: TfL/CityMetric.

I’m sure there must be a logic to all of this. It’s just that I fear the logic is “what makes life easier for the TfL cartography team” rather than “what is actually valuable information for London’s rail passengers”.

And don’t even get me started on this monstrosity.

Jonn Elledge is the editor of CityMetric. He is on Twitter as @jonnelledge and on Facebook as JonnElledgeWrites.