What Toronto’s Quayside project has taught us about smart cities and data

An artist's impression of Sidewalk Lab's Quayside smart-city project in Toronto. Image: Sidewalk Labs.

Toronto’s proposed Quayside community was supposed to be a brag-worthy global showcase for what a smart city, “built from the internet up,” would look like. Instead, the joint partnership between Waterfront Toronto and U.S.-based Sidewalk Labs swiftly got caught in a 12-month, $50m negotiation and consultation process. Those involved in Quayside have been surprised by the concerns raised about the project and the resistance to it.

A public meeting in March — only their second in five months — failed to fill in basic details about the nature of the partnership, including how the for-profit Sidewalk Labs would actually generate income from the project. Perhaps most surprisingly, officials at the meeting revealed that they were still privately negotiating the most fundamental components of their partnership, namely what data would be collected, who would control and own this data, where it would be stored and how it would be used.

The two sides are also negotiating who will control the intellectual property (IP) that comes from a project that has been designed to produce lots of IP.

Coming to terms with a data-driven world

These are not trivial issues. Smart-city infrastructure requires data collection — in fact, data is best conceived of as the fuel that powers smart cities. Without a constant stream of new data, smart cities cannot be as responsive in delivering public services.

In this respect, Quayside is not unique. Infrastructure projects will increasingly include data components, and municipalities and other levels of government — to say nothing of the citizens whose data these projects will collect — will face challenges similar to those currently encountered by Waterfront Toronto.

Government officials and our fellow citizens can learn a great deal about how not to approach such projects by examining Waterfront Toronto’s negotiations with Sidewalk Labs.

We suggest three key principles to consider for future smart city infrastructure projects:


1. In data-intensive projects, data is the whole game

Most of the flat-footedness related to the Quayside project to date can be traced back to Waterfront Toronto’s original request for proposals (RFP). The document treats data instrumentally, focusing on what it can enable rather than treating it as the main product.

There is very little in the RFP that directly references the issue of data control, and the RFP is silent on who will determine what data will be generated. Instead, these and other related issues are left to be determined after the fact, with the RFP requiring only that “the Partner will work closely with Waterfront Toronto to... create the required governance constructs to stimulate the growth of an urban innovation cluster, including legal frameworks (e.g., Intellectual Property, privacy, data sharing)... deployment testbeds and project monitoring... reporting requirements and tools to capture data.”

2. Set your governance policies in advance

Here, we cannot do better than Bianca Wylie, head of the Open Data Institute Toronto: “You don’t write policy with a vendor.”

By not knowing — or not thinking through — what it wanted on data and IP governance, Waterfront Toronto has left itself to negotiate a deal that has fundamental implications for privacy and data security, and that may lead to de facto privatisation of formerly public services.

While issues such as privatisation are potentially legitimate policy options, typically they are decided upon before the fact.

3. Focus on data collection, control and use

Everything about data — from the decision to collect it to the way it is used — has a societal impact and therefore requires careful thought. Data-governance policies should, at the very minimum, answer the following questions:

Who controls the decision over what data is generated, its direct and indirect uses, the data itself and the platform through which the data is collected, including access to that platform?

How are decisions about the generation, collection and use of data made?

How will the data be used?

What are the social and economic consequences of these actions?

A national data-governance strategy

Not all of the blame for this situation rests with Waterfront Toronto.

Canada, as others have noted, lacks a data-governance strategy.

As Wylie has remarked in the context of the Quayside project, our entire legislative framework is woefully out of date, and “we haven’t had a national discussion about our data, related public infrastructure, and the degree to which we want big tech influencing our governance and public services”.

Nonetheless, Waterfront Toronto should have set their data-governance demands in advance, and then sought out vendors. Much of the resulting confusion about Quayside can be traced to this initial mistake.

Fortunately, this is a learning opportunity for other governments. Almost everything government does now has a data component. This understanding must be built into their procurement prior to engaging with vendors.

The ConversationBetter yet, governments should create an overarching data governance plan and use that to guide interactions with various stakeholders. The stakes are too high to leave such consequential policies to chance.

Blayne Haggart, Associate Professor of Political Science, Brock University and Zachary Spicer, Visiting Researcher, University of Toronto.

This article was originally published on The Conversation. Read the original article.

 
 
 
 

Everybody hates the Midlands, and other lessons from YouGov’s latest spurious polling

Dorset, which people like, for some reason. Image: Getty.

Just because you’re paranoid, the old joke runs, doesn’t mean they’re not out to get you. By the same token: just because I’m an egomaniac, doesn’t mean that YouGov isn’t commissioning polls of upwards of 50,000 people aimed at me, personally.

Seriously, that particular pollster has form for this: almost exactly a year ago, it published the results of a poll about London’s tube network that I’m about 98 per cent certain* was inspired by an argument Stephen Bush and I had been having on Twitter, at least partly on the grounds that it was the sort of thing that muggins here would almost certainly write up. 

And, I did write it up – or, to put it another way, I fell for it. So when, 364 days later, the same pollster produces not one but two polls, ranking Britain’s cities and counties respectively, it’s hard to escape the suspicion that CityMetric and YouGuv are now locked in a co-dependent and potentially abusive relationship.

But never mind that now. What do the polls tell us?

Let’s start with the counties

Everybody loves the West Country

YouGov invited 42,000 people to tell it whether or not they liked England’s 47 ceremonial counties for some reason. The top five, which got good reviews from between 86 and 92 per cent of respondents, were, in order: Dorset, Devon, Cornwall, North Yorkshire and Somerset. That’s England’s four most south westerly counties. And North Yorkshire.

So: almost everyone likes the South West, though whether this is because they associate it with summer holidays or cider or what, the data doesn’t say. Perhaps, given the inclusion of North Yorkshire, people just like countryside. That would seem to be supported by the fact that...


Nobody really likes the metropolitan counties

Greater London was stitched together in 1965. Nine years later, more new counties were created to cover the metropolitan areas of Manchester, Liverpool (Merseyside), Birmingham (the West Midlands), Newcastle (Tyne&Wear), Leeds (West Yorkshire and Sheffield (South Yorkshire). Actually, there were also new counties covering Teesside (Cleveland) and Bristol/Bath (Avon), too, but those have since been scrapped, so let’s ignore them.

Not all of those seven counties still exist in any meaningful governmental sense – but they’re still there for ’ceremonial purposes’, whatever that means. And we now know, thanks to this poll, that – to the first approximation – nobody much likes any of them. The only one to make it into the top half of the ranking is West Yorkshire, which comes 12th (75 per cent approval); South Yorkshire (66 per cent) is next, at 27th. Both of those, it may be significant, have the name of a historic county in their name.

The ones without an ancient identity to fall back on are all clustered near the bottom. Tyne & Wear is 30th out of 47 (64 per cent), Greater London 38th (58 per cent), Merseyside 41st (55 per cent), Greater Manchester 42nd (53 per cent)... Not even half of people like the West Midlands (49 per cent, placing it 44th out of 47). Although it seems to suffer also from the fact that...

Everybody hates the Midlands

Honestly, look at that map:

 

Click to expand.

The three bottom rated counties, are all Midlands ones: Leicestershire, Northamptonshire and Bedfordshire – which, hilariously, with just 40 per cent approval, is a full seven points behind its nearest rival, the single biggest drop on the entire table.

What the hell did Bedfordshire ever do to you, England? Honestly, it makes Essex’s 50 per cent approval rate look pretty cheery.

While we’re talking about irrational differences:

There’s trouble brewing in Sussex

West Sussex ranks 21st, with a 71 per cent approval rating. But East Sussex is 29th, at just 65 per cent.

Honestly, what the fuck? Does the existence of Brighton piss people off that much?

Actually, we know it doesn’t because thanks to YouGov we have polling.

No, Brighton does not piss people off that much

Click to expand.

A respectable 18th out of 57, with a 74 per cent approval rating. I guess it could be dragged up by how much everyone loves Hove, but it doesn’t seem that likely.

London is surprisingly popular

Considering how much of the national debate on these things is dedicated to slagging off the capital – and who can blame people, really, given the state of British politics – I’m a bit surprised that London is not only in the top half but the top third. It ranks 22nd, with an approval rating of 73 per cent, higher than any other major city except Edinburgh.

But what people really want is somewhere pretty with a castle or cathedral

Honestly, look at the top 10:

City % who like the city Rank
York 92% 1
Bath 89% 2
Edinburgh 88% 3
Chester 83% 4
Durham 81% 5
Salisbury 80% 6
Truro 80% 7
Canterbury 79% 8
Wells 79% 9
Cambridge 78% 10

These people don’t want cities, they want Christmas cards.

No really, everyone hates the Midlands

Birmingham is the worst-rated big city, coming 47th with an approval rating of just 40 per cent. Leicester, Coventry and Wolverhampton fare even worse.

What did the Midlands ever do to you, Britain?

The least popular city is Bradford, which shows that people are awful

An approval rating of just 23 per cent. Given that Bradford is lovely, and has the best curries in Britain, I’m going to assume that

a) a lot of people haven’t been there, and

b) a lot of people have dodgy views on race relations.

Official city status is stupid

This isn’t something I learned from the polls exactly, but... Ripon? Ely? St David’s? Wells? These aren’t cities, they’re villages with ideas above their station.

By the same token, some places that very obviously should be cities are nowhere to be seen. Reading and Huddersfield are conspicuous by their absence. Middlesbrough and Teesside are nowhere to be seen.

I’ve ranted about this before – honestly, I don’t care if it’s how the queen likes it, it’s stupid. But what really bugs me is that YouGov haven’t even ranked all the official cities. Where’s Chelmsford, the county town of Essex, which attained the dignity of official city status in 2012? Or Perth, which managed at the same time? Or St Asaph, a Welsh village of 3,355 people? Did St Asaph mean nothing to you, YouGov?

Jonn Elledge is the editor of CityMetric. He is on Twitter as @jonnelledge and on Facebook as JonnElledgeWrites.

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*A YouGov employee I met in a pub later confirmed this, and I make a point of always believing things that people tell me in pubs.