If we want to increase escalator capacity, why don’t we just run the things faster?

A busy day on the tube. Image: Getty.

While Londoners may still be recovering from the trauma, many outside the capital probably completely missed Transport for London’s audacious and sacrilegious experiment at Holborn station.

For three weeks, tube passengers stood on both sides of the escalators going up from the platforms to the ticket hall. There were people standing on both the left and the right. Nobody could walk.

I know: it was madness. I understand your anguish.

TfL’s logic was as follows. On long escalators, the vast majority of people won’t want to walk because humanity is an intuitively lazy species. Thus, huge queues build up at the bottom of the escalator as large volumes of people try to squeeze onto the right-hand side, so that they can obediently stand in line as they chug slowly upwards, like a slightly less sedate, slightly less terracotta terracotta army.

The experiment largely failed, because basically people are stubborn and changing the behaviour of large groups is, like, really hard. But anyone who has stood in a soul-crushing human mob at the bottom of an escalator at a tube station in rush hour will understand just how pressing the need is for a way to increase escalator capacity.


There’s an obvious solution – one that’s likely been suggested by amateur masters of logistics all over the world every time they’ve found themselves in such mildly antagonising and incremental-delay-incurring situations: run the things faster.

Theoretically, of course, this is possible. Escalator speeds vary a great deal anyway, even within London – those in shopping centres or department stores tend to run at about 0.5 metres per second, whilst the London Underground standard is 0.75 metres per second.

Looking further afield, city transport networks across the world run their escalators at all sorts of different speeds. New York City’s are horrendously slow, running at about 0.45 metres per second, whilst Prague, Stockholm, Beijing, Shanghai, and Guangzhou settle around the stately 0.6 metres per second mark. Sydney, Singapore, and Seoul’s systems square up sensibly to London’s standard speed in the 0.75 metres per second region, with Seoul pushing ahead slightly at 0.78 metres per second. The trailblazer, though, is Hong Kong, whose escalators breeze along at 0.8 metres per second.

Fantastic! Great! So, all we have to do is compare escalator capacity in Hong Kong MTR stations with capacity in London tube stations, and-

This escalator on the Stockholm metro is not suffering from overcrowding. Image: Getty.

Unfortunately the comparison isn’t that simple. London’s escalator steps are, as standard, 1 metre wide and 0.4 metres deep. Many of Hong Kong’s escalators are significantly narrower and not as deep. Whether that’s clever space-saving on Hong Kong’s part, or ingenious future-proofing for the post-mass-obesity world by Transport for London, we may never know – but either way, it changes the rate at which steps reach the top, rendering direct comparisons based on speed alone impossible.

The speed limit

What we can do instead is to look at a bizarre study carried out by four students from Hong Kong on the relationship between escalator speed in metro systems and “pace of life”. They described that rather dubious metric described as “the rate; speed and relative rapidity or density of experiences, meanings, perceptions, and activities”. They calculated it by combining economic, climate, employment, and population indices.

One of the things they did as part of that study is to conduct reasonably lengthy interviews with users of metro systems (principally the Hong Kong MTR) about their experiences of the escalators on that system, and how that related to their impression of the city’s “pace of life”.  One businesswoman in her mid-twenties interviews for the study said that “Hong Kong people are used to the fast”; but most of the non-locals that they spoke to, mostly from mainland China, said that the escalators on the Hong Kong MTR were “too fast”.

Such comments highlight one of the biggest problems with running escalators faster. A study by Paul Davis and Goutam Dutta has already shown that the presence of non-commuters decreases capacity on London’s escalators. Meanwhile, an experiment with variable speed escalators in New York ended up with a Indian visitor falling over.

There is quite obviously a safety danger to be taken into account if you’re going to start running escalators at 0.8 metres per second or faster. The queues at the bottom of Holborn’s escalators might be shorter most of the time if said escalators are whizzing passengers upwards at silly speeds – but they’ll likely be considerably longer while the paramedics try and reach the elderly man who’s tumbled fifteen metres down an up escalator. Swings and roundabouts, you know?

For those less interested in actual human health and welfare, and more interested in the technical side of running large transport networks, there’s another problem with running such escalators at speed. The average walking speed is around 1.3 metres per second. If you take the running speed of London Underground escalators – 0.75 metres per second – and the rate at which people generally ascend the steps if they’re walking – around 0.7 metres per second – you end with a speed of 1.45 metres per second.

So people walking up escalators are actually travelling slightly faster than they do the rest of the time. And that’s a problem. When it’s only an incremental difference (0.15 metres per second), it leads to nothing more dangerous that awkward mincy super-walk that people do for the first few seconds after walking off the end of an escalator.

But when there’s a bigger difference in speed, it can cause major problems. Either, people trip over their own feet trying how to remember how to walk on non-moving ground, and cause a capacity-reducing pile-up in the process; or people stop at the top of the escalator to prepare themselves for walking on non-moving ground. And cause a capacity-reducing pile-up in the process.

Neither does this one in Lisbon. Pretty, though. Image: Getty.

Essentially, speeding up escalators causes more problems than it solves, and is ultimately no more than the silly solution of the kind of person who still hasn’t grown out of the childish habit of following every piece of information with, “But why?”

Start again

Fortunately, researchers Davis and Dutta do come up with some more sensible alternatives. Unfortunately, these are the sort of drastic changes that are much easier to implement you haven’t built your metro system yet than they are if you’re trying to unclog a jam-packed 150-year old system.

Of the many London Underground escalators they studied, the researchers found that those with the highest peak-time capacity were escalators with open, orderly approaches, not impeded by awkward corners and cross-flow confusions.

They found that having a corridor between the platform and the escalators acts as a filter for passengers alighting a train, improving capacity as passengers naturally filter out into two lines – one for walking and one for standing – in an orderly way (rather than the human crush you get when you come straight off the platform, turn a corner, and suddenly there’s an escalator). Interestingly, single escalators have a higher capacity than double escalators, because passengers don’t dither trying to work out which escalator to take.

So. If you want to get more of your passengers onto your struggling escalators during peak hours, you basically need to redesign your entire underground station. You need to build stations that naturally filter your passengers out into fast walkers, slow walkers, escalator standers and escalator walkers, and divide them into distinct groups.

Most of all, you need to not break any codes of etiquette that are probably as old as the city itself.

Jack May tweets as @JackO_May

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It’s not all cool bridges and very real concerns: In defence of Teesside

Just one of the many interesting bridges you’ll find in Teesside. Image: Stephen Jorgensen-Murray.

The latest entry in our ‘In Defence Of’ series...

I have to start this with a disclaimer: I’m not writing this from anywhere in Teesside. I’m writing this from Germany, where I live and work. Some of you may remember being told by Norman Tebbit, that instead of complaining that we can’t find jobs, we should get on our bikes (or, more recently, by IDS to get on a bus), and I did. I’m paid well here, to do a job that doesn’t really exist in Teesside. And yet, every time I go home to visit my family, I almost wish I’d stayed.

This isn’t going to be a very straightforward take – I’m hoping to pay my respects to Stockton, Middlesbrough and Hartlepool as well as my native Billingham – but Teesside isn’t a very straightforward place. What county is it in? Cleveland, Stockton-on-Tees, Durham or North Yorkshire depending on how old you are and where you’re standing. I always had great fun ordering online and trying to guess which of the unfamiliar options on the dropdown menu would get my parcel to me.

But regardless of where you draw the lines, Teesside is still there.

Our accent is similarly hard to pin down: Geordie, Mackem, Yorkshire, even Scouse, depending on who’s imitating us. I’ve been pegged as Irish, American and South African by determined people in the past. Our slang is stolen from Scotland, Northumberland, Newcastle and Yorkshire, and, not satisfied, some words are purely our own. Hoy, shan, howay, dinner nanny. We have as many words for classless people as the Romans did for murder.

But regardless of how it sounds to you, Teesside still talks.


On a map of the UK, Teesside sits as an isolated blob of civilisation between the Dales and the sea. Half-urban, half-rural, half-seaside, half-inland, half industrial estate and half nature reserve. A Labour heartland with a Tory mayor. Places that sprang up fully formed in the ICI rush of the 1950s, but that still have Viking place names.

We’ve been portrayed in fiction by Richard Milward, in song by Maximo Park, in statistics by Lady Florence Bell and in cinema by Sir Ridley Scott (our chemical works and power plants inspired the look of Blade Runner). More recently, we’re being portrayed in documentary in The Mighty Redcar, and in the media as an area of left-behind, white working class racists who all voted Leave. But while most of the area is whiter than the average, Middlesbrough mirrors the UK average for racial diversity and has been assigned to resettle more refugees than any other town in the UK – and more than its cut-back council can look after.

And when you look at the numbers, the proportion of the population of Teesside who voted to leave the EU is much less than many other areas. (And yes, of course I voted Remain from my now slightly more precarious home in Frankfurt, joining 100,000 other Teesside Remainers.)

We’re pitied for the loss of the Teesside steelworks and derided for blaming the EU for it (when of course it was our own government’s sabotaging of EU attempts to block Chinese steel dumping that drove that knife in). Even the people who profess to be on our side take our angry, uneducated racism as fact, baking it into the premises of their arguments, which consist of addressing our “racist but real concerns”, and how to reach us.

But whether you understand us or not, whether you miss the point or not, we’ll continue to exist, long after we’ve been forgotten again.

Billingham town centre. One of the first pedestrianised town centres in the UK. Image: Stephen Jorgensen-Murray.

Still, while we’re in the spotlight, why not see what we have to offer? Come to see our rather wonderful collection of interesting bridges. See where the first public steam train ran, from Stockton to Darlington. Visit Mima, the modern art gallery in Middlesbrough and the 1960s utopia of Billingham’s pedestrianised town centre. Feel slightly uncomfortable around all the things that are named for Captain Cook (though the replica of the Endeavour at Stockton riverside is impressive regardless on your thoughts on its captain – and it’s the best you’ll see until they work out whether they’ve found the real one yet). Wander Middlesbrough’s thriving student/hipster district on Linthorpe RoadD – despite being a punchline during my youth, Teesside University has become a respected institution. Visit Billingham’s Folklore Festival in August, where as schoolchildren we’d watch troupes of folk dancers from across the world open-mouthed, and get their autographs afterwards as though they were celebrities.

Fried chicken, white sauce and cheese make the Teesside parmo. Perfect. Image: Stephen Jorgensen-Murray.

Try a parmo. Try the Billingham Catholic Club’s real ale, and stay for the bingo, which is called by a man with the most acrobatic mental arithmetic skills I’ve ever seen. Try a lemon top ice cream from Pacitto’s in Redcar and wonder why no one else has ever done this before. Lemon sorbet and vanilla ice cream! Together at last!

While you’re at the beach, take a ride on the Saltburn Cliff Lift, the oldest operating water-balance cliff lift in the UK. Pretend Saltburn is sort of in Teesside while you’re enjoying the view. Look out on beaches black with sea coal, washed up from undersea seams and nearby coal mines. Visit the golf course by Seaton Carew to catch a glimpse of a curlew or two, and watch the young seagulls pick up golf balls to crack them open by dropping them from a great height. Visit Seal Sands, whose owners can be observed lazing on the estuary banks whenever the tide is out. Or visit Saltholme, the RSPB nature reserve, where you can see avocets, Britain’s weirdest-looking and most beloved seabird.

Nature coexists with industry on Teesside. Image: Stephen Jorgensen-Murray.

Go white water rafting, bell boating or paddleboarding at the Tees Barrage, where there are so many seals that they’ve had to put up guards to keep them out of the way. The Tees used to be too polluted even to support salmon and trout, and now we have too many of one of Britain’s largest native mammals. The return of the seals to the Tees was the first documented case of seals returning to an industrial area. You’d be surprised at how well nature can thrive in the shadow of industry, colonising the quiet fields and marshy ponds on private land that are never disturbed, haunted by sika deer and shelducks, redshanks, knots, stonechats.

Teesside has plenty to offer. What it doesn’t have is the jobs to keep its younger generations from having to get on their bikes and leave. We aren’t aliens, or Jacob Rees-Mogg’s army of goblin henchbrexiteers. We’re just like you, but with more seals and fewer employment opportunities.