Inclusion and access should be at the heart of the new Bus Services Bill

A bus in Manchester. Image: Divy/Wikimedia Commons.

Thirty years ago, the British government deregulated the bus market outside London. The move meant the needs of passengers were to be met largely by the market, with some subsidy from local government to incentivise bus companies to meet a greater range of needs through the provision of “socially necessary services”. 

It was known even then this would leave gaps in provision and un-met needs – needs that continue to grow as commercial and subsidised services are withdrawn in the face of cuts to local public spending. But the act of Parliament which deregulated the bus market did at least provide the legal framework for local communities to come together and form their own not-for-profit transport solutions: community transport. 

Too often we still see people excluded from the mainstream bus network due to their rural location, disability, or simply the time at which they want to travel. Now a new Bus Services Bill, which will provide a once in a generation opportunity to create a fundamental shift towards better local transport networks across England, is working its way through Parliament. If we are to develop a bus network that allows people to embrace their full social and economic potential, then we must keep a relentless focus on accessibility in that bill.

To achieve this, it is vital to question the purpose of our bus network, and the motives that fuel its development. In a deregulated market there is not a sufficient framework to enable non-profitable services to prosper. 

This may in part be addressed through the introduction of Enhanced Quality Partnerships in the Bill. These partnerships will enable local authorities, community groups and bus operators to agree standards on a range of measures – fares, bus times, frequency of service, vehicle standards and ticketing products. Passengers should be at the forefront of consultations when introducing new partnerships and deciding which measures to adopt.


What we would like to see is a greater narrative about the importance of accessibility to the bus network. To achieve this, the Bill should advance a measure of accessibility to routes as a key criterion to judging the success of new partnerships between local authorities, communities, and bus networks. 

Of course, one way of increasing the coverage of bus services is by network design through franchising. On its own, franchising might well deliver little that can’t be provided through partnership agreements. But if franchising schemes could provide a framework that encourages collaboration between the not-for-profit and commercial sector from the outset, it becomes possible to imagine a situation where the different strengths of the sector are used to their full potential, to ensure we have a bus network that strives to works collaboratively.

Finally, if we put access as the key measure of success in the Bus Services Bill, this means information also needs to be of a high quality. If we are to have an increase in the accessibility of routes, data needs to be open, to enable greater information and planning of services to enhance our networks and improve travel confidence.

The Bus Services Bill may be our best chance to radically reimagine the way we increase access to the bus network, and in turn improve social and economic opportunities through better transport links. It will be Parliament that decide the bill’s direction – and imaginative local authorities who will decide its impact.

James Coe is policy and public affairs executive at the Community Transport Association, which support the providers of voluntary transport through the UK to deliver inclusive and accessible services. He can be contacted @CTAUK1 and blogs here.

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To fix the housing crisis, we need to decide what success would look like

Building houses in Ilford, 1947. Image: Getty.

Recent years have seen growing public and political recognition that there is a crisis in housing. This has led to a widening debate on the causes and potential solutions.

However, within this debate there has been little in the way of a consensus view of what constitutes the current housing crisis – or what a “crisis-free” housing system might look like. There seems little clear idea of any measurable goal. The nearest we have as a target to aim at has been a series of aspirational numbers for new-build homes, with limited clarity on what to expect if we were to hit those numbers.

Clarity about what success would look like is essential. Without a framework for what we need and want from housing, our ability to understand and fix it appropriately will be compromised. A lack of clarity also increases the risk of unintended consequences from misguided policy interventions.

The current housing debate is, to quote UCL’s Michael Edwards, “bedevilled by rival simplifications”. There are several, quite often competing explanations for why we have a housing crisis. For many it is our failure to build homes at the same rate as projected household formation. This failure might be assigned to the planning system, the greenbelt, housebuilder business models, the land market, or NIMBYs.

For others, the crisis is a result of falling interest rates, rising credit supply, low income growth, wealth and income inequality, tax incentives, or simply our fixation on house price growth. For some, there is no shortage of homes, rather a poor distribution. And for others there isn’t really a housing crisis.

Despite the apparent contradictions in this mix of positions, each of the arguments that support these various views may hold significant elements of truth. Housing is a complex and interconnected system within the economy and society. There is no simple single housing market: there are multiple markets defined by location, property type, tenure, and price. Therefore, there is no simple single housing crisis. Instead we have multiple overlapping issues affecting different parts of the country in different ways and to varying degrees.

There may be factors that influence all housing markets across the UK, indeed across much of the globe. There will be others that impact more locally and within specific housing sectors.

So, for instance, there is growing acceptance by many experts that the cost and availability of credit has been one of the biggest, if not the biggest, drivers of increases in national house prices over the last twenty years.


But it is not the only factor. The growth in buy-to-let has contributed to the financialisation of housing, with homes increasingly thought of as an investment rather than a place for people to live. A lack of supply is predominantly an issue for London and its surrounds, but there are localised shortages elsewhere, particularly of specific types or tenure of homes.

Planning (including a lack of) and the land market limit the responsiveness of supply to rising demand. Housing is unevenly distributed, mostly across generations but also spatially and within generations. Some areas don’t need a net increase in housing but desperately need existing poor-quality homes improved or replaced. In many areas the biggest issue is low (or negative) income growth and employment insecurity.

All these issues and others play a part in defining “the housing crisis”. Having a framework for what we need and want from housing, combined with an understanding of the complexities and interactions that run through the housing market, is essential to resolving the problems they create.

The problem with ‘households’

A misunderstanding of the complexities of housing can be found in one of the most frequently stated explanations for the crisis: a lack of new supply compared with household projections.

Unfortunately, this argument is flawed. Household projections are not a measure of housing demand. The effective demand for new housing is determined by the number of people or companies willing and financially able to buy property. Meanwhile new supply only accounts for around 12 per cent of total transactions and probably less of available homes for sale.

Importantly, even if some analysis may suggest there is no shortage of supply, that does not mean there is no need for new supply. Household projections are a statistical construct based on the past, not a direct measure of future housing demand. But they are still important if used appropriately within a framework for what we need and want from housing.

If we are more explicit about the role of household projections in measuring housing need and the assumptions they contain, then the ‘supply versus household projections’ argument might be recast as a debate on changing household sizes and the consumption of housing (both in terms of space and multiple properties).

This then implies that we should be clearer about the minimum acceptable amount of housing people need, while also accounting for what they want. Should younger people still expect to form households at the same rate and size as their parents? The assumptions and projections around future household sizes should be moved from the background, where they are typically only discussed by planners and researchers, to the centre of the debate.

They should be just one part of a framework for success that explicitly states what we need and want from housing – not just in terms of size but also cost, tenure, quality, security, and location – and better defines the minimum we are prepared to accept. That will provide a clearer understanding of where housing is failing to meet those requirements and help set objectives for how to fix it. These could then be applied appropriately across different markets.

“Rather than trying to return to the relatively short-lived 20th century ideal of mass home-ownership, perhaps we should be focussing our efforts on making renting cheaper”

If measurement against the framework shows that households are not able to form at an appropriate rate and size relative to what they need, then we probably need to increase supply while possibly encouraging older households to move out of larger homes. If rents are too expensive then we may need to reform the rental sectors and increase supply. If housing quality is poor, then we need to work harder at improving and replacing existing stock. If many areas are struggling due to low (or negative) income growth and employment insecurity, then we probably need to look beyond just housing. It might even question whether we need to rebalance the economy and infrastructure investment away from London and its commuter zone.

Having a framework for success may even highlight which issues we can fix and which we can’t. For example, it looks likely that we are stuck with a low interest rate and hence high house price to income market. Under those conditions, prospective first-time buyers will continue to struggle to raise a deposit and access home-ownership irrespective of how much new supply can be realistically delivered.

Rather than trying to return to the relatively short-lived 20th century ideal of mass home-ownership, perhaps we should be focussing our efforts on making renting cheaper, higher quality, and more secure as a long-term home. Increasing new supply would be an important tool in achieving that outcome.

When we have a framework for what success could look like, our ability to understand and fix housing appropriately will be dramatically improved. It would be an important step towards making housing available, affordable, and appropriate for everyone that needs it. It would also be more useful than simply setting a nice round number national target for new homes.

Neal Hudson is an independent housing analyst, who tweets as @resi_analyst. This article originally appeared on his blog.