This amateur London Tube map someone posted on Wikipedia is far better than the real thing

Well, this is much better. Image: SameBoat/Wikimedia Commons.

Over the last couple of weeks we have spent extensive time whinging about quite how bad the new version of London's tube map is. (Yes, we're obsessed, but let's not pretend, dear reader, that you are otherwise.) It's cramped, it’s unclear, and it just isn't very pretty.

Well. Over the weekend it came to our attention that someone else out there felt similarly. But they, unlike us, had decided to actually do something about it. 

This anonymous hero, a Hong Kong resident who goes by the name of "SameBoat", has been posting their own re-jigged tube map to Wikipedia since last August. Unlike Transport for London's version, this one basically abandons the 80-year old template we're all so familiar with and starts again. It retains the map's straight lines and 45 angles where appropriate; but isn't afraid to abandon them where necessary.

You can see the full version, at the correct scale, here. But to give you a flavour, here's central London on the official map:

 

And here’s SameBoat’s new version:

 

Here are some other things we like about the map:

It actually bothers to show different Overground lines in different colours

One of our biggest complaints about the new Tube map is that it shows TfL's increasingly cumbersome Overground empire in a single shade of orange, thus making it hard to tell which line you're looking at at any one time.

SameBoat's version corrects that, showing new fewer than seven different Overground routes:

We're not convinced by the names. (The old East London line is now the South Chord? Really?) But at least this version has names – and more importantly, colours, to make it clearer where there are direct trains on offer.

It shows out of station interchanges

There are a pairs of stations that are close enough to each other to make useful interchanges, and where the ticketing system will allow you to change trains – yet which the official map has kept secret. This new map makes those changes visible:

Some of these are more useful than others. It's not hard to think of journeys that could make use of the short hop from Camden Town to Camden Road, for example; whereas the long walk from Ickenham to West Ruislip is far less likely to come in handy. Ideally the map would communicate the length of the walk required, too.

But, you can’t have everything, and since those are official interchanges, it seems better to show them than not.

It shows the correct geographical relationship between the two Bethnal Green stations

No more pretending that Bethnal Green Overground is north of Bethnal Green Underground, which was always lunacy.

Now, if we could just get TfL to rename one of them.

It shows all the new lines and extensions currently in progress

That includes the new Watford branch on the Metropolitan...

...the new Battersea branch on the Northern...

...the Overground extension to Barking Riverside...

...and of course, Crossrail.

That means that, unlike TfL's designers, the people behind this map are unlikely to be wrong-footed by the arrival of a new line that's only been planned for the past 30 years.

It doesn't show that sodding cable car

Nuff said.


There are inevitably aspects of this map we're less keen on too. It’s simplified the design in part by abandoning attempts to show wheelchair accessibility, which – were it to happen on the real map – would be seen as a backward step. And in places this new map sends outer branches through weird 90 degree turns – so the Central line heads east from Loughton to Epping, that sort of thing. It's a clever way of keeping the map compact, but still looks weird to our eyes. 

The fact that the Chingford line trains don't serve London Fields or Cambridge Heath is shown, but doesn't make much sense if you're not already aware of this fact. Similarly, while it's great to see Tramlink on a tube map at last, it's a bit of a shame it doesn't have any stations on. But that said, there are numerous versions of this map available on Wikipedia, suggesting that it's a work in progress. Perhaps these things will be fixed in a future version.

On the whole, sacrilege though it may be to say it, we much prefer this version of the Tube map to the proper one. SameBoat, if you're reading this: we salute you.

PS We've just noticed that, on the proper version of this map, you can click on a line in the key and it'll flash cheerfully at you from the map. So that's pretty cool, too.

PPS This is a representation of the interchanges that'll be available at Canary Wharf once the new Crossrail station opens. We think it's accurate. It's also bloody horrible.

Can someone please do some renaming or something to sort this mess out? Okay thanks bye.

All images courtesy of SameBoat, under Wikimedia Commons.

 
 
 
 

The ATM is 50. Here’s how a hole in the wall changed the world

The olden days. Image Lloyds Banking Group Archives & Museum.

Next time you withdraw money from a hole in the wall, consider singing a rendition of happy birthday. For today, the Automated Teller Machine (or ATM) celebrates its half century.

Fifty years ago, the first cash machine was put to work at the Enfield branch of Barclays Bank in London. Two days later, a Swedish device known as the Bankomat was in operation in Uppsala. And a couple of weeks after that, another one built by Chubb and Smith Industries was inaugurated in London by Westminster Bank (today part of RBS Group).

These events fired the starting gun for today’s self-service banking culture – long before the widespread acceptance of debit and credit cards. The success of the cash machine enabled people to make impromptu purchases, spend more money on weekend and evening leisure, and demand banking services when and where they wanted them. The infrastructure, systems and knowledge they spawned also enabled bankers to offer their customers point of sale terminals, and telephone and internet banking.

There was substantial media attention when these “robot cashiers” were launched. Banks promised their customers that the cash machine would liberate them from the shackles of business hours and banking at a single branch. But customers had to learn how to use – and remember – a PIN, perform a self-service transaction and trust a machine with their money.

People take these things for granted today, but when cash machines first appeared many had never before been in contact with advanced electronics.

And the system was far from perfect. Despite widespread demand, only bank customers considered to have “better credit” were offered the service. The early machines were also clunky, heavy (and dangerous) to move, insecure, unreliable, and seldom conveniently located.

Indeed, unlike today’s machines, the first ATMs could do only one thing: dispense a fixed amount of cash when activated by a paper token or bespoke plastic card issued to customers at retail branches during business hours. Once used, tokens would be stored by the machine so that branch staff could retrieve them and debit the appropriate accounts. The plastic cards, meanwhile, would have to be sent back to the customer by post. Needless to say, it took banks and technology companies years to agree common standards and finally deliver on their promise of 24/7 access to cash.

The globalisation effect

Estimates by RBR London concur with my research, suggesting that by 1970, there were still fewer than 1,500 of the machines around the world, concentrated in Europe, North America and Japan. But there were 40,000 by 1980 and a million by 2000.

A number of factors made this ATM explosion possible. First, sharing locations created more transaction volume at individual ATMs. This gave incentives for small and medium-sized financial institutions to invest in this technology. At one point, for instance, there were some 200 shared ATM networks in the US and 80 shared networks in Japan.

They also became more popular once banks digitised their records, allowing the machines to perform a host of other tasks, such as bank transfers, balance requests and bill payments. Over the last five decades, a huge number of people have made the shift away from the cash economy and into the banking system. Consequently, ATMs became a key way of avoiding congestion at branches.

ATM design began to accommodate people with visual and mobility disabilities, too. And in recent decades, many countries have allowed non-bank companies, known as Independent ATM Deployers (IAD) to operate machines. The IAD were key to populating non-bank locations such as corner shops, petrol stations and casinos.

Indeed, while a large bank in the UK might own 4,000 devices and one in the US as many as 12,000, Cardtronics, the largest IAD, manages a fleet of 230,000 ATMs in 11 countries.


Bank to the future

The ATM has remained a relevant and convenient self-service channel for the last half century – and its history is one of invention and re-invention, evolution rather than revolution.

Self-service banking and ATMs continue to evolve. Instead of PIN authentication, some ATMS now use “tap and go” contactless payment technology using bank cards and mobile phones. Meanwhile, ATMs in Poland and Japan have used biometric recognition, which can identify a customer’s iris, fingerprint or voice, for some time, while banks in other countries are considering them.

So it’s a good time to consider what the history of cash dispensers can teach us. The ATM was not the result of a eureka moment of a single middle-aged man in a bath or garage, but from active collaboration between various groups of bankers and engineers to solve the significant challenges of a changing world. It took two decades for the ATM to mature and gain widespread, worldwide acceptance, but today there are 3.5m ATMs with another 500,000 expected by 2020.

Research I am currently undertaking suggests that ATMs may have reached saturation point in some Western countries. However, research by the ATM Industry Association suggests there is strong demand for them in China, India and the Middle East. In fact, while in the West people tend to use them for three self-service functions (cash withdrawal, balance enquiries, and purchasing mobile phone airtime), Chinese customers consumers regularly use them for as many as 100 different tasks.

Taken for granted?

Interestingly, people in most urban areas around the world tend to interact with the same five ATMs. But they shouldn’t be taken for granted. In many countries in Africa, Asia and South America, they offer services to millions of people otherwise excluded from the banking sector.

In most developed counties, meanwhile, the retail branch and the ATM are the only two channels over which financial institutions have 100 per cent control. This is important when you need to verify the authenticity of your customer. Banks do not control the make and model of their customers’ smart phones, tablets or personal computers, which are vulnerable to hacking and fraud. While ATMs are targeted by thieves, mass cybernetic attacks on them have yet to materialise.

The ConversationI am often asked whether the advent of a cashless, digital economy heralds the end of the ATM. My response is that while the world might do away with cash and call ATMs something else, the revolution of automated self-service banking that began 50 years ago is here to stay.

Bernardo Batiz-Lazo is professor of business history and bank management at Bangor University.

This article was originally published on The Conversation. Read the original article.