This app connects strangers in two cities across the world. But can it tackle urban loneliness?

New Delhi, in India, where many of Duet-App's users come from. Image: Ville Miettinen

“You can be lonely anywhere, but there is a particular flavour to the loneliness that comes from living in a city, surrounded by millions of people.” Olivia Laing, The Lonely City

Our relationship to where we live and the spaces we inhabit define who we are and how we feel. But how often do we articulate the emotional impact of this relationship, whether this be loneliness, frustration or even civic pride?

“When I moved to a new city, started living alone, wanted to drink less, stay indoors more, and when I realised that I cannot make any more best friends.”

A new social network, a simple app that connects two individuals from the UK and India, aims to counter some of these issues.  Over the course of a year connected pairs receive one question a day through the app and their responses are exchanged with each other. A simple interaction that gradually builds a series of one-on-one relationships and invites users to imagine, over time, the other person living their life.

Distant geographies are an implicit part of the experience, therefore many of the questions nudge users to explore correlations between their physical and emotional landscapes. The data shows us that many of the Duet-App users are located in populous urban cities like Delhi, Bangalore, Manchester, Leeds and London, places that can just as often discourage feelings of belonging and place-making as much as they foster them.

“I had thought I'd never be able to live here again. but here I am living again at home after almost a decade living elsewhere. Living in Mumbai is a contact sport, and I can't do without it's chaos and infectious energy.”

Mumbai, India. Image: Deepak Gupta

In general cities are getting bigger and spreading wider at the same time as our communications are increasingly being conducted online and via digital gateways.

There is a sense that much of our online personas project an idealised version of ourselves; we increasingly document and express our daily lives through a filter and we are not always comfortable with a spontaneous expression of ourselves. Duet-App seeks to foster alternative digital relationships that through their anonymity allow us to be more honest and free.

“I feel a lot of people assume that I always have a lot going on for me and everything's always happy and amazing. I wish they could appreciate... how much of my own anxiety I swim in every single day. I appear and behave “normal” on the outside, calm and composed but there are always storms going on in my head.”

In exploring the responses to the questions so far, those that often garner the most replies relate directly to how we feel about our personal position in the world around us. Often these questions act as provocations not only to share responses but to reflect and articulate our thoughts around how we feel about what we are doing in the here and now.

Manchester, another popular city for Duet-App users. Image: Julius 

“Sometimes I feel sad about it [getting old] because I saw how easy it would be to feel lonely, and the fact that the world is set up for able-bodied young people is a bit of a travesty.”

Although many social media platforms allow for distant engagement and access into the lives of others we are in the main still curating and choosing our friendship circles. Through Duet-App this is randomised (and anonymised) with the intention of bypassing the traditional mechanics of how we broker online relationships. While directly exploring the digital space as a place for intimacy.


“Where do you go for peace?

“Well the internet, really. I do some mindless browsing, peek into the fandoms, listen to a few songs. Calms me down.”

Snapshots into the lives of someone existing and playing out their lives remotely can highlight shared concerns that break down preconceptions of how life is lived by others. Prompted by the reflections of a stranger exposed to our lives, digital relationships can encourage us to address the physical space we inhabit and the effects that the cities we live out our lives in have on our own well being. 

Catherine Baxendale is director of Invisible Flock.

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There isn’t a single national housing market – so we need multiple models of local regeneration, too

Rochdale. Image: Getty.

This week’s budget comes ten years after the 2007 financial crisis. The trigger for that crisis was a loss in confidence in mortgages for homes, with banks suddenly recognising the vulnerability of loans on their books.

In the last ten years, the UK’s cities and regions have followed very different paths. This week’s focus on housing affordability is welcome, but it will be a challenge for any chancellor in the coming decade to use national policy to help towns up and down the country. Local housing markets differ drastically. The new crop of city-region mayors are recognising this, as rents in parts of south Greater Manchester are on average double the rents in parts of the north of the city-region.

When it comes to buying a home, politicians are increasingly articulate about the consequences of inequity in our housing system. But we must recognise that, for 9m citizens who live in social rented homes, the prospects of improvements to properties, common areas and grounds are usually tied to wider projects to create new housing within existing estates – sometimes involving complete demolition and rebuilding.

While the Conservative governments of the 1980s shrank the scale of direct investment in building homes for social rent, the Labour governments from the late 1990s used a sustained period of growth in property prices to champion a new model: affordable housing was to be paid for by policies which required contributions to go to housing associations. Effectively, the funding for new affordable housing and refurbished social homes was part of the profit from market housing built next door, on the same turf; a large programme of government investment also brought millions of social rented homes up to a decent standard.

This cross-subsidy model was always flawed. Most fundamentally, it relies on rising property prices – which it is neither desirable nor realistic to expect. Building more social homes became dependent on ratcheting up prices and securing more private profit. In London, we are starting to see that model come apart at the seams.

The inevitable result has been that with long social housing waiting lists and rocketing market prices, new developments have too often ended up as segregated local communities, home to both the richest and the poorest. They may live side by side, but as the RSA concluded earlier this year, investment in the social infrastructure and community development to help neighbours integrate has too often been lacking. Several regeneration schemes that soldiered on through the downturn did so by building more private homes and fewer social rented homes than existed before, or by taking advantage of more generous legal definitions of what counts as ‘affordable housing’ – or both.

A rough guide to how house prices have changed since 2007: each hexagon is a constituency. You can explore the full version at ODI Leeds.

In most of England’s cities, the story does not appear to be heading for the dramatic crescendo high court showdowns that now haunt both developers and communities in the capital. In fact, for most social housing estates in most places outside London, national government should recognise that the whole story looks very different. As austerity measures have tightened budgets for providers of social housing, budgets to refurbish ageing homes are under pressure to do more with less. With an uncertain outlook for property prices, as well as ample brownfield and greenfield housing sites, estates in many northern towns are not a priority for private investors in property development.

In many towns and cities – across the North and the Midlands – the challenges of a poor quality built environment, a poor choice of homes in the local are, and entrenched deprivation remain serious. The recent reclassification of housing associations into the private sector doesn’t make investing in repairs and renewal more profitable. The bespoke ‘housing deals’ announced show that the government is willing to invest directly – but there is anxiety that devolution to combined authorities simply creates another organisation that needs to prioritise building new homes over the renewal of existing neighbourhoods.


In Rochdale, the RSA is working with local mutual housing society RBH to plan for physical, social and economic regeneration at the same time. Importantly, we are making the case – with input from the community of residents themselves – that significant investment in improving employment for residents might itself save the public purse enough money to pay for itself in the long-run.

Lots of services are already effective at helping people find work and start a job. But for those for whom job searching feels out of reach, we are learning from Rochdale Borough Council’s pioneering work that the journey to work can only come from trusting, personal relationships. We hear time and again about the demoralising effect of benefits sanctions and penalties. We are considering an alternative provision of welfare payments, as are other authorities in the UK. Importantly, residents are identifying clearly the particular new challenges created by new forms of modern employment and the type of work available locally: this is a town where JD Sports is hiring 1000 additional workers to fulfil Black Friday orders at its warehouse.

In neighbourhoods like Rochdale’s town centre, both national government and the new devolved city-region administration are considering an approach to neighbourhood change that works for both people and place together. Redevelopment of the built environment is recognised as just one aspect of improving people’s quality of life. Residents themselves will tell you quality jobs and community facilities are their priority. But without a wider range of housing choices and neighbourhood investment locally, success in supporting residents to achieve rising incomes will mean many residents are likely to leave places like Rochdale town centre altogether.

Meaningful change happen won’t happen without patience and trust: between agencies in the public sector, between tenants and landlords, and between citizens and the leaders of cities. This applies as much to our planning system as it does to our complex skills and employment system.

Trust builds slowly and erodes quickly. As with our other projects at the RSA, we are convinced that listening and engaging citizens will improve policy-making. Most of those involved in regeneration know this better than anyone. But at the national level we need to recognise that, just as the labour market and the housing market vary dramatically from place to place, there isn’t a single national story which represents how communities feel about local regeneration.

Jonathan Schifferes is interim Director, Public Services and Communities, at the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA).